Trust & safety

ID checks through DigiLocker — we keep only the last 4 Aadhaar digits, never the number.

Selfie match and police verification badges.

Phone numbers stay hidden until a family unlocks them; chat filters block fee requests and numbers.

No caste or religion questions anywhere. Helpers must be 18 or older.

Report anyone in one tap. Fee demands and suspected minors are hidden at once and reviewed by a person.

Bans take effect within minutes; every staff action is recorded in an audit log.